Privacy Policy

Introduction

At https://group-health-insurance.storysurge.net (henceforth referred to as “Group Health Insurance,” “we,” or “our”), we prioritize protecting your privacy and securing your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, storage, and processing of personal information in adherence to various international privacy laws, including but not limited to:

Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
Quebec Law 25 on the protection of personal data in electronic documents
The General Data Protection Regulation (GDPR) of the European Union
Brazil’s Lei Geral de Proteção de Dados (LGPD)
California’s Consumer Privacy Act (CCPA) and its updated version, the California Consumer Privacy Rights Act (CPRA)
Colorado’s Consumer Protection Act (CPA)
Utah’s Consumer Sales Practice Act (UCPA)
Connecticut’s Connecticut Transactional Data Privacy Act (CTDPA)
Virginia’s Consumer Data Protection Act (VCDPA)
South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy is applicable to all aspects of our online presence, including but not limited to:

Our official website at https://group-health-insurance.storysurge.net
Any mobile or desktop applications developed by us
Services and products offered through our platform
Related third-party services accessed through links on our site (please note that these external platforms have their own privacy policies, and we encourage you to review them).

Processing Activities

This policy guides how we interact with users in various scenarios:

As an authorized user: When you utilize our applications, access secured areas of our website, or engage with our services.
Website visitors: If you browse our websites linked to this Privacy Policy.
Communication: For instances where you receive communications from us, such as newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data, including:

Account Information: Details related to your account creation and management, such as usernames, passwords, and account settings.
Payment Information: Data associated with payment methods you use on our platform, like credit card details, billing addresses, and transaction history.
Financial Information: Any financial records or data required for insurance-related services.
Purchase Information: Details about your purchases, including products/services acquired through our platform.
Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, mobile phone numbers, and advertising IDs.
Location Data: Information about your physical location when you use our location-based services or consent to sharing your location.
Feedback: Comments, reviews, and responses provided by users regarding our products and services.
Social Media Information: Personal data shared when you interact with our social media accounts or use social login features.
Product Information: Data related to the products you view, compare, or purchase on our website.

We gather this information through direct user input, interactions with our systems, and automated technologies used for analytics and personalization. Additionally, we may receive personal data from third parties who assist us in providing services, always respecting their respective privacy policies.

Cookies

We employ cookies to enhance your experience on our platform and gain valuable insights through analytics:

Strictly Necessary Cookies: These ensure basic functionalities of our website, such as secure login and navigation.
Preference Cookies: Used to remember user preferences and settings for a personalized experience.
Analytics Cookies: Facilitate data collection and analysis to improve our services and understand user behavior.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their cookie preferences.

Retention and Deletion

The duration for which we retain personal data is governed by legal requirements and the purpose of its collection:

We keep personal information only as long as necessary for the fulfillment of these purposes, after which it is securely deleted or anonymized.
Legal and regulatory obligations may require us to retain certain data for a specific period.

Security Measures

We have implemented robust organizational and technical safeguards to protect your personal data:

Encryption: We utilize encryption protocols to secure data during transmission and storage.
Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict security standards, ensuring the safety of your information.

Children’s Privacy

Group Health Insurance does not intentionally collect personal data from children under 18 years of age. Our services are designed for a mature audience, and we encourage parents or legal guardians to supervise their dependents’ online activities.

Your Rights

Depending on your jurisdiction, you may have various rights regarding your personal data:

Access: The right to request access to the personal data we hold about you.
Rectification: Ability to rectify inaccurate or incomplete personal data.
Erasure (Right to be Forgotten): Request for the deletion of your personal data under certain circumstances.
Objecting: Right to object to the processing of your data for specific purposes.
Data Portability: Ability to receive a copy of your personal data in a structured, commonly used format.

Please note that these rights are subject to legal limitations and specific requirements as per applicable privacy laws. You can exercise these rights by contacting our Data Protection Officer.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data:

Email: [email protected]
Mailing Address: Group Health Insurance, Data Protection Office, [Your Address]

We reserve the right to update and modify this Privacy Policy at any time. Any changes will be notified through our website or by direct communication, ensuring you are always aware of how your personal data is handled.